Post by Deleted on May 16, 2015 14:43:40 GMT
Questions & Answers
This thread is here for you to ask any questions you may have about the forums or the game!
Feel free to post answers to questions that other users may have.
General Guidelines
Be as descriptive as possible. The more effectively you get your point across, the more useful your answer will be!
Use proper spelling and grammar. Badly formatted posts are not easy to read.
Please, check your facts! It is more useful to post an answer if you know you are 100% correct, rather than causing confusion for the person who asked the question.
Frequently Asked Questions
Gameplay/General Questions
Can I be a moderator?
If Staff applications are open, then you are free to fill out the forms and send it to me. If there are no applications up, please come back later to join the team.
I've found a hacker! How can I report them?
You can report hackers using the report system. Click on the person's name and select "Report". Or refer to the forum's report forms and fill it out, then shoot a PM to a single Staff member with the filled-out forms.
How can I play Shadow Legacy using fullscreen?
You can play "Midnight Dreams" in fullscreen by expanding the screen and/or choosing the "Fullscreen: On" option.
A player is annoying me. What should I do?
You can mute a player by editing your profile (Profile > Edit Profile) and going to the Privacy tab. Scroll to the bottom and enter the username of the player bothering you. In-game, click their character and choose the "Ignore" option.
How many times do I need to be banned for it to become permanent?
There is no longer a set amount of ban hours required for a permanent ban. Permanent bans are given out where appropriate.
Troubleshoot/Support Questions
I cannot connect to the server/the game isn't loading! Help!
Please retry loading the game in about 15-30 minutes. If you are still experiencing issues please visit the Bugs board to check if others have reported downtime. If not, post in this thread.
Can I change my password?
Both your forum and game password are the same. You can change your password by choosing the "Chang Password" option in the settings in-game. Forums version: "Forgot Password" or "Change Password". (If no "Change Password" button is included, it should)
If you think there is a question that should be added to the FAQ, please contact a Moderator and it will be considered!
This thread is here for you to ask any questions you may have about the forums or the game!
Feel free to post answers to questions that other users may have.
General Guidelines
Be as descriptive as possible. The more effectively you get your point across, the more useful your answer will be!
Use proper spelling and grammar. Badly formatted posts are not easy to read.
Please, check your facts! It is more useful to post an answer if you know you are 100% correct, rather than causing confusion for the person who asked the question.
Frequently Asked Questions
Gameplay/General Questions
Can I be a moderator?
If Staff applications are open, then you are free to fill out the forms and send it to me. If there are no applications up, please come back later to join the team.
I've found a hacker! How can I report them?
You can report hackers using the report system. Click on the person's name and select "Report". Or refer to the forum's report forms and fill it out, then shoot a PM to a single Staff member with the filled-out forms.
How can I play Shadow Legacy using fullscreen?
You can play "Midnight Dreams" in fullscreen by expanding the screen and/or choosing the "Fullscreen: On" option.
A player is annoying me. What should I do?
You can mute a player by editing your profile (Profile > Edit Profile) and going to the Privacy tab. Scroll to the bottom and enter the username of the player bothering you. In-game, click their character and choose the "Ignore" option.
How many times do I need to be banned for it to become permanent?
There is no longer a set amount of ban hours required for a permanent ban. Permanent bans are given out where appropriate.
Troubleshoot/Support Questions
I cannot connect to the server/the game isn't loading! Help!
Please retry loading the game in about 15-30 minutes. If you are still experiencing issues please visit the Bugs board to check if others have reported downtime. If not, post in this thread.
Can I change my password?
Both your forum and game password are the same. You can change your password by choosing the "Chang Password" option in the settings in-game. Forums version: "Forgot Password" or "Change Password". (If no "Change Password" button is included, it should)
If you think there is a question that should be added to the FAQ, please contact a Moderator and it will be considered!